How to Edit/Update Support Information?

How to Edit/Update Support Information?

NotesThis document serves as a comprehensive guide for updating and managing support information in the Dyrect portal. Providing accurate and up-to-date support details ensures that customers can easily access resources and assistance when needed. This guide is designed to help you seamlessly navigate the process of editing support information.

Step-by-Step Guide to Edit/Update Support Information:

1. Navigating to Support Information

  1. From the Dashboard, click on the Settings option.

  2. Navigate to the Categories section and select Customer Service.

  3. Within the Customer Service section, click on Support Info to access the relevant page.


2. Editing and Saving Support Information

  1. On the Support Info page, edit the necessary fields to update the support information.

  2. Once you have made the changes, click on Save.

  3. A confirmation message will indicate that the support information has been successfully updated.


Conclusion

By following the steps outlined above, you can efficiently update support information in the Dyrect portal. Keeping this information current ensures a better customer experience and streamlines issue resolution.


Info
Notes
  • Support information has been integrated into the portal, providing users with resources and assistance. This includes contact details or email addresses where customers can report issues.

  • Ensure that the updated information is accurate and concise to avoid confusion.


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