Warranty registration is when customers sign up their purchased products to start the warranty coverage. This usually involves entering product details like serial numbers and purchase dates, as well as personal information like contact details. This simple process helps both customers and businesses by ensuring the product is covered by warranty and making it easier to handle warranty claims.

Step-by-Step Guide to Edit Warranty Registration Data

1. Search for the Customer's Warranty Registration

1. On the Dashboard, locate and click on ‘Warranty’ in the navigation menu.
2. From the dropdown menu, click on ‘Warranty List’.
3. A new page will open displaying the warranty list.
4. Click on the ‘Search’ option.
   

1. Type the email ID or name of the customer whose warranty registration you want to edit.
   
   • Alternatively, you can search using the customer's phone number or serial number linked to their registration.
2. Click on the highlighted Warranty ID that corresponds to the warranty registration.
   
3. Click on ‘Warranty Registration details’ and select the field you want to edit.

2. Edit the Warranty Registration Details

1. Click on the pencil icon next to the field you want to edit.
   

1. Select the field you wish to modify.
2. Make the required changes.
3. Click on the tick mark icon to save the changes.
   

3. How to Update the Product Name / Delete Registration Data

1.  Click the Action button on the top-right corner. You'll see two options: 
   
   
   

1. Change Product (Style Number)
   
2. Delete Warranty
   

4. To Change Product

1. Click on Change Product.
   
   
   
   

2. Select the new Style Number from the dropdown

3. Add the new Serial Number.
   
      
   
   

4. All the other customer details will auto-fetch.
   

5. Click Update Warranty.

5. To Delete Registration Data

1. Click Delete Warranty
   
   
   

1.  Confirm the action — the registration data will be deleted.
   

   Conclusion

   This is the simple process to edit/delete customer warranty registration data using the Dyrect client portal. By following these steps, you can easily update the required information, ensuring that the warranty details are accurate and up-to-date.