How to create an experience builder?

How to create an experience builder?

Notes
The Product Experience Builder is a feature within the Dyrect platform that allows businesses to design immersive and engaging experiences for their products. It helps users customize the product journey from discovery to purchase and beyond, enhancing customer satisfaction and building brand loyalty.

Step-by-Step Procedure to Create a Product Experience:

1. Access the 'Experience' Section

  • Click on the 'Experience' option located on the dashboard.

  • A new page will open, displaying available experiences.

  • Click on the ‘Create New Experience’ button to start building a new experience.

2. Enter the Required Details

  • Fill in the following details:

    • Experience Name: Enter a descriptive name.

    • Brand: Select the associated brand (if applicable).

    • Product: Choose a specific product, if necessary.

    • Module: Select the relevant module.

    • Experience Description (optional): Provide a brief description.

  • Click on ‘Create Experience’ to proceed.


3. Add Actions to the Experience

  • Click on “Add Action” and select the desired options, such as video, links, or service center information.

  • The selected actions will appear in the Product Experience Preview section on the right side.


5. Add a Video (Example)

  • Click on the "Video" option.

    • Choose a CTA Icon (optional).

    • Set the Call to Action (CTA) (e.g., "Watch Video").

    • Select Video Type (Static or Dynamic) and choose “Dynamic” from the dropdown.

  • Click “Save” to confirm the changes.


  1. Once you have entered all the details accurately, click "Save." You will see two options: "Save as Draft" and "Publish Changes." Select "Publish Changes" to proceed.


Conclusion

The Experience Builder within Dyrect provides a user-friendly way to create and manage engaging experiences. By following this guide, you can design customized experiences that enhance the product journey, improve customer satisfaction, and build brand loyalty. Start leveraging this powerful feature to provide a seamless and memorable experience for your customers.


    • Related Articles

    • How to create a Business Hierarchy?

      Business hierarchy refers to the way roles and positions are arranged in a company. It shows who reports to whom and how communication and responsibilities flow. In Dyrect's back office, you can set up and manage this hierarchy, giving access and ...
    • How do you configure Forms in Dyrect?

      In Dyrect, forms are used to collect and organize data from users or customers during various interactions. These forms can be customized based on the organization's requirements and are a crucial part of the platform's workflow. Here's how forms are ...
    • How to assign Role Based Permissions?

      Role-based permissions are set up to control access to certain screens or features within a system. Sub-account holders with specific roles will have access to the screens assigned to their role. Steps-by-step Guide to Assign Role-based Permissions ...
    • How to change Profile Password?

      This document provides a step-by-step guide on how to change your profile password in the Dyrect portal. The profile password is a key security feature that ensures only authorized users can access their accounts and the functionalities of the Dyrect ...
    • How to Edit/Update Support Information?

      This document serves as a comprehensive guide for updating and managing support information in the Dyrect portal. Providing accurate and up-to-date support details ensures that customers can easily access resources and assistance when needed. This ...